Our Experience Speaks Volumes
45+
Global Resources
45+
Projects Executed
100%
Referenceable Customers
Why CriticalRiver?
Energy/Utilities
We leverage the immense potential of Salesforce products to help our customers with Digital adoption in their digital journey. Our
- More than 100 digital transformation engagements
- Team has more than 100 years of combined digital transformation experience
- 100% referenceable Salesforce customer base
- Industry and technology expertise
- Business outcome driven implementation methodology
- Advisory, implementation, and managed services
- 100% Salesforce certified consultants
- Salesforce certified partner
CriticalRiver Utilities Offerings
Success Stories
-
Industry: Utilities, Electrical-distribution-design
CriticalRiver Transforms Customer Experience for a Large Electric Utility in Sou...
Explore how CriticalRiver redefined a leading South-Central US electric utility's digital infrastructure, elevating customer experiences and...
-
Industry: Utilities
CriticalRiver Streamlines Data Migration for Large California Municipal Utility
Discover how CriticalRiver transformed a large California municipal Utility’s data system, enhancing real-time decisions and boosting operational...
-
Industry: Utilities
CriticalRiver Helps Large Texas Municipal Utility in Elevating Customer Service ...
Discover how CriticalRiver helped a large municipal utility in the US integrate fragmented systems, enhancing customer experiences through Oracle’s...
-
Industry: Manufacturing
CriticalRiver Boosts FMCG Retail with NBA Predictions and Cross-Selling
A leading FMCG retail company with a strong presence across the US.
-
Industry: Utilities
A large Electric & Water Authority in the Middle East automates processes w...
The customer is a major electric and water authority providing reliable and quality supply of electricity and water for the sustainable development...
-
Industry: Utilities
A Large Publicly Owned Utility in Texas Transforms the Customer Experience throu...
The customer is large municipal Utility, providing electric power and retail energy services to more than 500,000 customers.
-
Industry: Utilities
CriticalRiver Helped a small municipal power Utility with Data Migration and Ana...
The customer’s legacy CIS was cumbersome to manage and unable to support new requirements for accessing and operationalizing data.
-
Industry: Utilities
CriticalRiver helps a government entity integrate its digital assets, modernize ...
A large municipal Utility that provides safe drinking water and wastewater treatment for about 500,000 residential and commercial customers on the...
Blogs
Our thinking on ideas, technology, and trends that create impact
Why is grid analytics a game-changer for the utility industry?
Introduction Grid analytics provide solutions that allow the analysis of the enormous amount of data produced during smart grid operations. Today, these solutions are gaining significance, particularly in the utility industry,...
Unleashing the Future of Customer Experience
2020 will perhaps go down as the most disruptive year in recent history, with no one resistant to the influence it has had, including companies assisting their clients. This influence has been so intense that companies have...
White paper
Multi-Cloud Management – The future of Cloud
Thought leadership
Digital Transformation – 2021 and Beyond
Let’s Start Something New
You can also email us directly at contact@criticalriver.com