Testimonials

“We partnered with CriticalRiver to achieve a unified solution by integrating multiple services and APIs into a single product. Working with them helped us achieve our goals and gain industry recognition. The commitment they bring to the partnership is exceptional.”

“By leveraging Pardot, we improved the effectiveness of our marketing campaigns and also track our success through measurable metrics such as percentage of sales funnels increase as a result of our marketing campaigns.”

“I would like to thank CriticalRiver for completing the automation of the complete Five9 website. This is a big milestone accomplished!”

“I want to thank each of you for the SubSystems project. It has been a great team effort, and I am proud of what we have delivered. There are many more milestones to conquer.”

“CriticalRiver did an excellent job gathering requirements, completing work, and communicating progress on assigned tasks. The data collected by the Critical River team will be and has already been very useful in improving Keeper products and Keeper’s full functionality, allowing our customers a vastly improved user experience. I would recommend CriticalRiver to any company looking for comprehensive data collection projects.”

“I really appreciate CriticalRiver’s visibility and insight on their initiatives. We at Five9 are extremely pleased with Team CriticalRiver’s performance and are excited to see the continued tremendous progress they will make!”

“In conjunction with CriticalRiver, we took new experience designs developed by our marketing team and built an entirely new front-end for the Marketplace from scratch. CriticalRiver is a true partner with an expert, dedicated staff that you enjoy working with.”

“We call our relationship a partnership, and CriticalRiver has really embodied the meaning of that word. There is always a search for a win-win and the best outcomes for all parties involved. Beyond that important aspect of our relationship, CriticalRiver has consistently delivered projects on time and within budget, and the customers are delighted with CriticalRiver’s work and their results. This is not something I can say across the board for every partner, but CriticalRiver has never let me down. CriticalRiver has never let my valued customers down. From SMEs and technical architects to the people who run the business, you guys are an asset to my customers.”

“Letswork is engaged with CriticalRiver to provide mobility application development and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Productivity. They have expertise in many areas. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.”

“We’re pleased with the Salesforce Community Cloud Phase I implementation and are already in talks with CriticalRiver for the Phase II implementation in data management, document tracking systems, and other areas of automation.”

We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important part of Five9’s automation processes, especially for the sales and billing teams. CriticalRiver has become an extension of our team and has been key to accelerating our delivery capabilities on critical projects efficiently.

“CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

“CriticalRiver has consistently delivered a high-quality offshore environment with significant contributions and clear communication over the years.”

“CriticalRiver helped us migrate from Desk.com to Salesforce Service Cloud. The customization enabled us to offer a personalized digital experience to our customers. Working with CriticalRiver, they respected my time and budget, and we had a great experience working with them. I recommend CriticalRiver; they treat you with respect and make sure the project is on track and within budget. Great team to work with.”

“We at the Washington Suburban Sanitary Commission (WSSC) are very satisfied with CriticalRiver’s services. CriticalRiver was very quick in providing services using their fast and agile delivery processes and high-quality service. CriticalRiver was able to immediately act on any issue and resolve it appropriately and on time. We strongly recommend CriticalRiver for any customers who are looking for Similar services.”

“CriticalRiver implemented Pardot in 6 weeks, which usually takes months to complete. This demonstrates CriticalRiver’s commitment to customers. I definitely would recommend CriticalRiver to any company that’s implementing the marketing cloud.”

“The CriticalRiver team has been great to work with on the delivery of CPQ Customizations and the Lightning Migration. It was really refreshing compared to the experiences we had with other consulting firms in the past. Given the great work done so far, I think we are looking at a long-term relationship here.”

“CriticalRiver has been instrumental in enabling the supplier portal for Polycom. The team was highly professional and experienced in its execution, and the implementation was seamless from beginning to end. I would strongly recommend them for Enterprise (ERP/CRM) application implementations.”

“Many thanks to your team’s help in the successful implementation of our Hyperion Project and Electronic Banking Interface Project. Do extend our thanks to the team who helped in training our Malaysian employees on Microsoft Dynamic GP’s finance functions.”

“The results have been a timely and effective implementation that has moved us closer towards consolidating our customer engagement processes and improving their efficiency.”

“CriticalRiver Inc. helped Nanometrics configure Oracle HCM to support our annual compensation review. We simultaneously granted merit increases, promotions, lump sums, and equity grants. The combined process supported informed decision-making and time savings.”

“CriticalRiver executed this project very professionally and helped the business achieve the desired results. I would definitely recommend CriticalRiver to other businesses looking to implement channel revenue management.”