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Enhancing Decision-Making through Data Analytics: CriticalRiver Solutions

Big data is reinventing strategic decisions across industries. With the help of structured data analysis, enterprises can now identify growth opportunities faster, accelerate innovation, differentiate their products or services, and manage risk and costs better. A well-known...
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Demystifying Salesforce RCA and RCB: A Modern Guide to Smarter Revenue Operations

If you're navigating the maze of CPQ, billing, and revenue recognition, you're probably hearing a lot about Salesforce Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB). But what exactly are these tools? How do they differ? And more importantly—why are they better...
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Transforming Financial Services with AI-ML Solutions – CriticalRiver’s Approach

Artificial Intelligence (AI) and its subsets are at the forefront of transforming financial services, enabling institutions to achieve greater operational efficiency and refine customer engagement strategies for measurable business success. With the integration of data...
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The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...
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Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...

Utilities

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By CriticalRiver

Testing Automation

We help elevate utility management with tailored solutions like Testing Automation and Testing-as-a-Service for reliable, efficient automation of systems and regression testing at machine speed. CriticalRiver’s automated testing platform is built for meter to cash, to stop that disruption before it gets into production. We apply targeted on-line testing of top transactions – with repeatable […]

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Talent on Demand

Our Talent on-Demand solution offers flexible workforce options for organizations, providing access to skilled professionals on a temporary or project basis and without a long-term commitment. Benefits include: Responding to changes in demand Meeting evolving business and technology needs Cutting labor costs and increasing efficiency and productivity Accessing a larger pool of specialized experts

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CARE 360 (Managed Services)

Empowering utilities with exceptional billing and customer system support, CARE 360 is designed to deliver operational reliability at an optimal price point. Through a commitment to continuous innovation, CARE 360 provides comprehensive managed services that meet the dynamic needs of utility management. By aligning with strategic advancements in core systems, CARE 360 ensures sustained operational […]

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Design-Development as a Service

POD (ProductOriented Development) Design-Development services to clear defects and enhancement backlogs quickly and efficiently without a broad, long-term contractual commitment. Design We specialize in tailoring solutions that perfectly match client requirements, objectives, and the distinctive nuances of a utility’s processes. This ensures an accurate configuration of Oracle’s C2M solution to meet your specific needs. Build […]

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Implementation Services

Partner and Client-side delivery support from 1 to 50 resources – onshore, near shore, and offshore. Systems Integrator and Client-Side Implementation Services Our services encompass specialized Oracle Energy and Water solutions such as C2M, CCS, CCB, MDM, AMS, and MWM. We also support advanced metering infrastructure, energy data management, analytics (OUA), and on-premise to cloud […]

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Data Services

Utilities Reporting and Insights Vast Expansion of Data for Interrogation Digital Transformation, Artificial Intelligence and Machine Learning are driving a new universe of business realities and opportunities for Utilities. Digital transformation of utilities Real-time Customer Orders, Inquiries, Transactions Real-time monitoring of Utility Processes New investments in monitoring, understanding, and predicting customer behavior and operational events […]

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Process Automation and AI

Our experts enable you to transform operations with cutting-edge technology. Our solutions encompass RPAs and AI-driven Chatbots for enhanced efficiency, empowering businesses with advanced automation capabilities. RPAs with an AI-driven Chatbot The fusion of Robotic Process Automation (RPA) and AI-driven chatbots offers a potent mix for high-volume, time-sensitive transactions like service turn-on/turn-off. RPA handles repetitive […]

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    You can also email us directly at contact@criticalriver.com