Discover how CriticalRiver collaborated with the client to get insight into their challenge and design an optimal solution that was also cost-effective

A leading hospitality industry client was looking to enhance, improve their guests’ experience by deploying state-of-the-art, cutting edge technologies. CriticalRiver was engaged to conceptualize, design, develop, and implement an Artificial Intelligence-powered Chatbot that seamlessly integrates with Alexa.

The Customer, largest telecom provider in the Middle East and world-renowned telecom company, operates in 15 Middle East, African and Asian Countries, with thousands of employees working and revenue running into several billion dollars.

A large and renowned investment authority and sovereign wealth fund Financial Organization in Middle East.

Our Cloud Transformation services impact our clients business significantly in terms of reduced costs in the maintenance of hardware and resources The Cloud Transformation deployment ensures better collaboration and engagement among all users in the decision-making process while improving business continuity

Learn How IoT Enabled, Intelligent Automation Based Bot Agent implementation reduced costs by 65%, and enhanced Customer Digital Experience, Fueling productivity

Insurance seeking customers’ go through numerous, cumbersome processes such as speaking to authorized agents, vendors to understand, analyze various policies, submit application forms, followed by payments, underwriting and buy the best-suited insurance policy.