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CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service

A leading hospitality industry client was looking to enhance, improve their guests’ experience by deploying state-of-the-art, cutting edge technologies. CriticalRiver was engaged to conceptualize, design, develop, and implement an Artificial Intelligence-powered Chatbot that seamlessly integrates with Alexa.