“We’re pleased with the Salesforce Community Cloud Phase I implementation and are already in talks with CriticalRiver for the Phase II implementation in data management, document tracking systems, and other areas of automation.”

We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important part of Five9’s automation processes, especially for the sales and billing teams. CriticalRiver has become an extension of […]

“CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

“CriticalRiver has consistently delivered a high-quality offshore environment with significant contributions and clear communication over the years.”

“CriticalRiver helped us migrate from Desk.com to Salesforce Service Cloud. The customization enabled us to offer a personalized digital experience to our customers. Working with CriticalRiver, they respected my time and budget, and we had a great experience working with them. I recommend CriticalRiver; they treat you with respect and make sure the project is […]

“We at the Washington Suburban Sanitary Commission (WSSC) are very satisfied with CriticalRiver’s services. CriticalRiver was very quick in providing services using their fast and agile delivery processes and high-quality service. CriticalRiver was able to immediately act on any issue and resolve it appropriately and on time. We strongly recommend CriticalRiver for any customers who […]

“CriticalRiver implemented Pardot in 6 weeks, which usually takes months to complete. This demonstrates CriticalRiver’s commitment to customers. I definitely would recommend CriticalRiver to any company that’s implementing the marketing cloud.”

“The CriticalRiver team has been great to work with on the delivery of CPQ Customizations and the Lightning Migration. It was really refreshing compared to the experiences we had with other consulting firms in the past. Given the great work done so far, I think we are looking at a long-term relationship here.”