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The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...
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Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...
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The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

The need for personalized customer journeys and connected and automated marketing, sales, and service processes has largely driven Salesforce adoption. Salesforce Managed Services offers a flexible, scalable, and cost-effective solution to combine data from different sources on...
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Enhancing Mobile App Performance: CriticalRiver’s Managed Services Approach

Rapidly evolving trends in cloud computing, data analytics, and AI are key drivers of business success today. And maintaining the mobile apps fueled by these digital technologies requires deep insights and speedy responsiveness. Maintenance for optimum performance of mobile...
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AI That Thinks and Acts: The Next Evolution in Work

AI is not here to take your job — it’s here to take the friction out of work. AI’s real power is in removing bottlenecks, automating mundane tasks, and freeing you up to work on things that actually move the needle—strategy, making decisions, and solving problems. AI must...

Experience - Digital Commerce

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By CriticalRiver

Latha Sridhar

“I would like to thank to CriticalRiver for their exceptional work in automating the entire Five9 website. This is a significant milestone, showcasing their expertise, dedication, and professionalism.”

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By CriticalRiver

Rajesh

“I want to thank CriticalRiver for the SubSystems project. It has been a great team effort, and I’m proud of what we delivered. There are many more milestones to conquer.”

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Josh Klapow

“CriticalRiver excelled in gathering requirements, completing tasks, and communicating progress. Their data has already improved Keeper’s functionality and user experience. I highly recommend them for comprehensive data collection projects.”

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By CriticalRiver

Alex

“I appreciate CriticalRiver’s vision and insights on their initiatives. We at Five9 are very pleased with their performance and excited to see the continued progress they will achieve!”

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By CriticalRiver

Dinakar Makam

“Partnering with CriticalRiver, we transformed our Marketplace with new experience designs and a completely rebuilt front-end. Their expert, dedicated team made collaboration seamless and enjoyable throughout the process.”

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Salesforce Account Executive

“We call our relationship a partnership, and CriticalRiver has really embodied the meaning of that word. There is always a search for a win-win and the best outcomes for all parties involved. Beyond that important aspect of our relationship, CriticalRiver has consistently delivered projects on time and within budget, and the customers are delighted with […]

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By CriticalRiver

Omar AlMheiri

“Letswork is engaged with CriticalRiver to provide mobility application development and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Productivity. They have expertise in many areas. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.”

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    You can also email us directly at contact@criticalriver.com