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Demystifying Salesforce RCA and RCB: A Modern Guide to Smarter Revenue Operations

If you're navigating the maze of CPQ, billing, and revenue recognition, you're probably hearing a lot about Salesforce Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB). But what exactly are these tools? How do they differ? And more importantly—why are they better...
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Transforming Financial Services with AI-ML Solutions – CriticalRiver’s Approach

Artificial Intelligence (AI) and its subsets are at the forefront of transforming financial services, enabling institutions to achieve greater operational efficiency and refine customer engagement strategies for measurable business success. With the integration of data...
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The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...
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Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...
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The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

The need for personalized customer journeys and connected and automated marketing, sales, and service processes has largely driven Salesforce adoption. Salesforce Managed Services offers a flexible, scalable, and cost-effective solution to combine data from different sources on...

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Disaster Recovery and Business Continuity

We develop robust disaster recovery and data backup strategies to minimize data loss and make businesses resilient in the resumption of operations. Our solutions define in clear terms the recovery objectives that are aimed at ensuring minimized time in downtime and protection of vital information.

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Performance Optimization

CriticalRiver is committed to increasing the performance of your network, server, and application infrastructures, ensuring they support business operations that are both efficient and effective.

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Security and Compliance Management

Robust security measures, inclusive of comprehensive audits and checks on compliance, are put in place to secure your IT systems and data in line with the prevailing regulations and standards.

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Infrastructure Reliability and Availability

CriticalRiver ensures high availability and optimum uptime for your IT infrastructure in support of continuous business operations through proactive monitoring, maintenance, and timely upgrades.

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    You can also email us directly at contact@criticalriver.com