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Reimagining CRM with AI-First Thinking: The Agentic Enterprise Advantage

Customers’ expectations are rising from personalizing products and services offered to proactively anticipating their needs. This is why in our hyper-digital world, organizations are not judged by how much data they store, but by how judiciously they leverage it to meet...
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The AI Shift in Enterprise Digital Transformation

As businesses integrate AI into their digitalization roadmaps, transformation matures from incremental upgrades to systematic change. Enterprises are rethinking how they can align technologies, talent, and strategies to automate repetitive work, learn from data, and personalize...
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Powering Scalable CX Through Enterprise Tech Services

In the modern business landscape, brand loyalty depends not just on what a business delivers, but also on how it provides that offering. As expectations get shaped by instant gratification and seamless digital interactions, Customer Experience (CX) is built by everything an...
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Enterprise Digital Transformation: The 2025 Competitive Edge

Advances in the digital playing field are at a new level in 2025 and will only get more dynamic. Today, small and medium enterprises (SMEs) can access the infrastructure, tools, and actionable insights once reserved for industry giants. Smoothly performing hardware,...
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Cloud-First Acceleration Through Digital Transformation

Every enterprise today understands the need for digital transformation (DX). That said, they also realise that reaching new milestones in this journey is not easy. Many initiatives start enthusiastically, only to slow down as siloed data, legacy systems, or rigid infrastructure...

DevSecOps with AI and ML

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Our Solution Offerings

Speed and precision are imperative if enterprises are to stay ahead of the competition. DevOps has brought a paradigm shift in the technology space by empowering development and operations teams to work collaboratively, hand-in-hand, and ensure faster time-to-market. Deploying DevOps that hinge on intelligently designed systems and are underpinned by comprehensive security (DevSecOps) is the […]

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AI/ML Model-as-a-Service

Intelligent Capacity Management Optimize cloud infrastructure with recommendations on rightsizing hybrid/multi-cloud resources Incident Clustering and Root Cause Analysis Identifying incidents clusters and probable resolution through Root Cause Analysis Automate Predictive Insights Workflow automation to implement validated and approved recommendations Learn more

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MLOps-as-a-Service

Combine AI/ML with DevOps practices to create continuous development, integration, and delivery (CI/CD) of data and machine learning applications. Accelerate AI/ML-based value for your business Increase team productivity and eliminate silos Provide reliable and reproducible results Monitor, explain, and improve model behavior and accuracy Learn more

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DevSecOps-as-a-Service

Infrastructure Management Automated provisioning with Infrastructure-as-a-Code, scalable servers, eliminate server state mismatch, bring up servers in deploy real state Environment Management Eliminate configuration mismatch, ensure automated, error-free, faster configuration deployment, single tool management for all environments, and configuration of activity reports Automate continuous integration/deployment/operations End-to-end automation, deployment, and integration for improved team productivity, business agility, […]

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Cloud Migration and Optimization as a Service

Application and Infrastructure Discovery Identify apps running on various servers and network devices and map dependencies between them. Discover, map, and build a holistic view of your infrastructure. Application Assessment Get a detailed analysis of existing apps to – Extract Key business rules and process Calculate complexity, risk and technical debt Automatically evaluate the innovation […]

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    You can also email us directly at contact@criticalriver.com