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Demystifying Salesforce RCA and RCB: A Modern Guide to Smarter Revenue Operations

If you're navigating the maze of CPQ, billing, and revenue recognition, you're probably hearing a lot about Salesforce Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB). But what exactly are these tools? How do they differ? And more importantly—why are they better...
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Transforming Financial Services with AI-ML Solutions – CriticalRiver’s Approach

Artificial Intelligence (AI) and its subsets are at the forefront of transforming financial services, enabling institutions to achieve greater operational efficiency and refine customer engagement strategies for measurable business success. With the integration of data...
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The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...
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Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...
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The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

The need for personalized customer journeys and connected and automated marketing, sales, and service processes has largely driven Salesforce adoption. Salesforce Managed Services offers a flexible, scalable, and cost-effective solution to combine data from different sources on...

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By CriticalRiver

Optimized IT Delivery: Driving Growth in the Modern Enterprise

CriticalRiver is once again in the news with Rajesh Srinivas Rao’s article on the optimization of IT delivery. The article has been published in a key technology media platform – Express Computers, which is comprehensive tech knowledge-sharing ecosystem from The Indian Express Group.

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CriticalRiver wins three Comparably awards

CriticalRiver, digital technology consulting company, has once again been rated as one of the best places to work based on work-life balance, compensation, and other perks and benefits. The organization has swept the board in all three categories in the Q3 Workplace Culture Awards 2022 from Comparably…

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Senior Vice President of India Delivery Operations

CriticalRiver, a global digital and technology consulting services company, with its Indian headquarter in Hyderabad, today announced that Mr. Rajesh Srinivas Rao has been named the Senior Vice President of Delivery and Operations at the company.

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Driving a real-change with high-impact CSR initiative

CriticalRiver, a global digital and technology consulting services company, today announced that it is extending support to Kriti Social Initiatives’ Buniyad program as part of its community development initiative to commemorate…

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CriticalRiver gets featured in Business Insider

CriticalRiver, a digital technology consulting company, has been featured in Business Insider for being recognised by Comparably as one of the Best Places to Work 2022 in San Francisco/Bay Area and having…

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CriticalRiver wins two Comparably awards

CriticalRiver, a digital technology consulting company, announced that it has won two Comparably Awards for its Company Culture and Diversity, in the large company category for the year 2021. Comparably…

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