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The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...
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Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...
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The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

The need for personalized customer journeys and connected and automated marketing, sales, and service processes has largely driven Salesforce adoption. Salesforce Managed Services offers a flexible, scalable, and cost-effective solution to combine data from different sources on...
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Enhancing Mobile App Performance: CriticalRiver’s Managed Services Approach

Rapidly evolving trends in cloud computing, data analytics, and AI are key drivers of business success today. And maintaining the mobile apps fueled by these digital technologies requires deep insights and speedy responsiveness. Maintenance for optimum performance of mobile...
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AI That Thinks and Acts: The Next Evolution in Work

AI is not here to take your job — it’s here to take the friction out of work. AI’s real power is in removing bottlenecks, automating mundane tasks, and freeing you up to work on things that actually move the needle—strategy, making decisions, and solving problems. AI must...
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All, Utilities

By CriticalRiver

Utilities Outlook 2021

We are at the brink as electric stoves, transportations, and construction machinery replace the fossil fuel guzzlers of yesterday. However, before a...

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