Services
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      CriticalRiver has 150+ digital engagements experience. We empower your enterprise to reimagine digital at scale and speed to increase speed-to-market by 80% and reduce TCO by 30%.
      
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      Our proprietary solutions on SaaS-based Spend Management and AI-powered chatbot:
      
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      We offer technology consulting, strategy, implementations, and managed services for myriad industries, navigate through challenges, and become resilient.
      
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Customer Success
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      Discover how we digitalized companies with digital-first innovation, business automation, data insights and smart cloud implementations, fueling growth.
      
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      The Resources provide you a glimpse into our technology insights, articles, outreach, policies, processes, and videos.
      
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About
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      Learn more about CriticalRiver leadership team and advisory board, our values, culture, and CSR activities.
      
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      CriticalRiver’s global footprints across North America, Europe, Middle East, India, and APAC deliver cost-cutting digital technology solutions for customers.
      
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How CriticalRiver is Helping with Enhanced Customer Digital Experience

Customer Experience or CX is the new mark, and in a world where everything is shifting online, CX has become strategically crucial for all businesses, large and small.
Ever since Covid-19, Internet usage has grown by 70%. People are on their devices almost all the time.