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Join Us at Dreamforce 2024

September 17-19 | San Francisco, California

CriticalRiver Achieves Prestigious
CMMI Certification

Join Our Webinar on Outcome-
Driven Data Strategy with Gen AI

Thursday, September 19, 2024, 12 PM–1:00 PM (ET)

Transform Your Career
with CriticalRiver Inc.

Unlock Business Excellence
with AI-Powered Certainty

Transforming Utilities Together

  • EMAAR
  • Oracle
  • Uber
  • Doordash
  • Malwarebytes
  • Five-9
  • WSSC-WATER
  • Infineon
  • Intel
  • PGE
  • CYPRESS
  • Linked-in
  • Logitech
  • Etisalat

We build hyper-customized digital experiences
for enterprises to increase speed-to-market
by 80% and reduce TCO by 30%.

Digital
Transformation

Leverage the experience of our 100+ engagements, unique delivery model, and pre-built solution accelerators.

Salesforce Services
and Solutions

Automate your sales and marketing processes, expand revenue streams, and grow amidst disruptions.

Software
Engineering

Our Digital Enterprise-as-a-Service drives innovation, agility, and improved customer engagement for sustainable growth.

Energy and
Water (Utilities)

Access proven digital solutions to transform and automate Utility processes and deliver customized service.

Oracle Services
and Solutions

Tap into our expertise in Oracle ERP to streamline processes, minimize risks, costs, and downtime, and maximize ROI.

Discover the Business Value We Created

We have powered 150+ enterprises with robust digital transformation solutions, solidifying their growth trajectory. The numbers tell the story.

Improved
speed-to-market by

>25%

Realized cloud TCO
savings by

>45%

Reduced IT maintenance
& operations cost by

>32%

Increased employee
engagement by

>40%

Success Stories More Stories

Want to be a part of our success journey?
Join us!

Why CriticalRiver?

With proven deep-domain expertise and experienced engineers, we are valued partners of Salesforce, Oracle, Microsoft, NetSuite, Workato, LogiSense, Dell Boomi, Snowflake, Mulesoft, and Avolin.

500K+

Hours of digital transformation
project experience

500+

Successful
Projects

170+

Happy
Customers

94.6%

Customer
Satisfaction Score

Solutions

ITSM

Streamlined IT Operations

Banking Solutions

Innovative Banking Solutions

Predictive

Proactive Incident Management

Technology Solutions

Comprehensive Tech Services

Manufacturing

Advanced Manufacturing Solutions

Healthcare

Optimized Healthcare Solutions

Non-Profit

Empowering Non-Profits Digitally

Hi-Tech

Cutting-Edge Tech Solutions

Utilities & Energy

Sustainable Utility Innovations

   

Our Valued Customers Include

Testimonials

“CriticalRiver has consistently delivered a high-quality offshore environment with significant contributions and clear communication over the years.”

Bill VanderWall

VP - Business Apps, Malwarebytes

“We partnered with CriticalRiver to achieve a unified solution by integrating multiple services and APIs into a single product. Working with them helped us achieve our goals and gain industry recognition. The commitment they bring to the partnership is exceptional.”

Vishnu Narra

CTO, Checked In Care

“The results have been a timely and effective implementation that has moved us closer towards consolidating our customer engagement processes and improving their efficiency.”

Steven Nott

CIO - Cypress Semiconductors

“CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

Chandresh Chhatpar

CTO, UWorld

We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important part of Five9’s automation processes, especially for the sales and billing teams. CriticalRiver has become an extension of our team and has been key to accelerating our delivery capabilities on critical projects efficiently.

TJ

Salesforce Dev Team Lead,
Five9

Bill VanderWall

“CriticalRiver has consistently delivered a high-quality offshore environment with significant contributions and clear communication over the years.”

Vishnu Narra

“We partnered with CriticalRiver to achieve a unified solution by integrating multiple services and APIs into a single product. Working with them helped us achieve our goals and gain industry recognition. The commitment they bring to the partnership is exceptional.”

Steven Nott

“The results have been a timely and effective implementation that has moved us closer towards consolidating our customer engagement processes and improving their efficiency.”

Chandresh Chhatpar

“CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

TJ

We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important part of Five9’s automation processes, especially for the sales and billing teams. CriticalRiver has become an extension of our team and has been key to accelerating our delivery capabilities on critical projects efficiently.

Customers’ Speak

  • “We partnered with CriticalRiver to achieve a unified solution by integrating multiple services and APIs into a single product. Working with them helped us achieve our goals and gain industry recognition. The commitment they bring to the partnership is exceptional.”

    Vishnu Narra

    CTO, Checked In Care

  • “By leveraging Pardot, we improved the effectiveness of our marketing campaigns and also track our success through measurable metrics such as percentage of sales funnels increase as a result of our marketing campaigns.”

    Vice President

    Global Marketing & Communications, US-Based Semiconductor Company

  • “I would like to thank to CriticalRiver for their exceptional work in automating the entire Five9 website. This is a significant milestone, showcasing their expertise, dedication, and professionalism.”

    Latha Sridhar

    Five9

  • “I want to thank CriticalRiver for the SubSystems project. It has been a great team effort, and I’m proud of what we delivered. There are many more milestones to conquer.”

    Rajesh

    Infineon

  • “CriticalRiver excelled in gathering requirements, completing tasks, and communicating progress. Their data has already improved Keeper’s functionality and user experience. I highly recommend them for comprehensive data collection projects.”

    Josh Klapow

    Keeper Security

  • “I appreciate CriticalRiver’s vision and insights on their initiatives. We at Five9 are very pleased with their performance and excited to see the continued progress they will achieve!”

    Alex

    Five9

  • “Partnering with CriticalRiver, we transformed our Marketplace with new experience designs and a completely rebuilt front-end. Their expert, dedicated team made collaboration seamless and enjoyable throughout the process.”

    Dinakar Makam

    Director, Salesforce Engineering,
    Guidewire Software

Insights

Our thinking on ideas, technology, and trends that create impact

How Generative AI in Utility is Transforming Billing and Customer Service

Digital Transformation Trends in Utilities: How It Is Shaping the Next Growth Phase

Few of Our Valued Partners

Alex
Cloudfabrix
Denodo
Fivetran
Monte-Carlo
Salesforce
Oracle
Microsoft
NetSuite
Workato
MuleSoft
Spryker
LogiSense
snowflake
Boomi
Dbt-labs
Accure

Let’s Start Something New

    You can also email us directly at contact@criticalriver.com